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Suggested Booking Terms Summary

• Booking: your appointment is accepted when you submit. Cardetail1 may reach out only to adjust scheduling if weather, access, or timing requires.
• Service photos: Cardetail1 may take before/after photos of the vehicle during service for quality improvement, training, and the documentation/security of both parties.
• Pre-existing damage: Cardetail1 is not responsible for pre-existing damage (scratches, dents, chips, stains, mechanical or electrical issues, worn or aged components) present before service.
• New damage from vehicle condition: due to the condition and nature in which some vehicles are found, new issues may occur during normal detailing — e.g. loose or brittle trim/clips, failing clearcoat or paint, cracked or aged plastics, worn seals or water intrusion, or peeling films. These are a result of the vehicle's existing condition and are not the responsibility of Cardetail1.
• Time windows: arrival windows are estimates only. Traffic, weather, prior jobs, parking, tolls, and access issues may cause delays.
• Weather: rain, storms, freezing temperatures, unsafe heat, wind, or lack of safe covered access may require rescheduling with no penalty.
• Cancellation / rescheduling: please request changes at least 24 hours before the appointment. Rescheduling is preferred over cancellation.
• Late cancellation: cancellations made within 24 hours, same-day cancellation, unavailable vehicle/vessel, no-show, denied access, or unsafe location may result in a cancellation fee or loss of deposit.
• Fairness policy: if weather, emergency, or reasonable schedule conflict occurs, Cardetail1 may offer rescheduling to avoid unfair charges.
• Final price: online totals are starting estimates. Excessive dirt, pet hair, odor, stains, mold, oxidation, black streaks, distance, tolls, parking, difficult access, or add-ons may change the final price.
• Unsafe/out-of-scope conditions: biohazard, pest contamination, abandoned units, sewage, mold, severe odor, unsafe roofs, or damaged surfaces may require estimate or may be declined.